Privacy Policy


Our Privacy Policy has been developed as an extension of our commitment to combine quality products and services with integrity in our relationships with users. The Policy is designed to help you understand how we collect, use and protect the personal information provided to us.


When you visit our site, we collect two types of information: personal information that you actively choose to disclose ("Active Information") and information not visible to you that arises from your browsing of our site ("Passive Information"). Please note that passive information is collected on an aggregate and anonymous basis.

1. Personally identifiable information

Personally identifiable information is information that identifies you and is reasonably linked to you.

A. Inscription

When you register to become an authorized referrer of our products or services, we will collect personally identifiable information (such as name, address, e-mail address and telephone number). This personally identifiable information is securely stored and accessible on our website. You are assigned an ID number and select your own password - both are required to access the site and your contact information. Please keep your password in a secure place as we are not responsible for system breaches where access is voluntarily provided.

B. Ordering

When you place an order for our products, we collect personally identifiable information (such as name, contact and billing information, credit card and other transactional information). We use this information to deliver your order, process payment and communicate the status of your order.

C. Credit and debit card storage

Credit and debit card information collected during registration or for product orders is used only to process payment for the transaction and is generally not stored on our site. However, you may voluntarily choose to securely store multiple credit cards to be used for product orders.

D. Surveys and promotions

Occasionally, you may voluntarily provide personally identifiable information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our products and services and to ensure that we provide accurate information. We may also use your personally identifiable information to provide you with newsletters and other marketing information that coincide with your preferences. You can personalize your marketing preferences, or let us know if you do not wish to receive promotional material, by adjusting your subscription and e-mail options on the site.

1.Active information you choose to provide

In order to use the site (become a "user"), we ask you to disclose the following information: name, address, e-mail address and telephone number. We use Secure Socket Layer (SSL) encryption to protect the transmission of information you submit when using our secure online forms. The information you provide is stored securely.

2. Passive information

We store and collect various types of passive information on an aggregate and anonymous basis. This information may include technical information relating to your Internet protocol address, your device's operating system and browser type, cookies and the address of a referring website or other path you take to access our website, all of which are described in more detail below.

Global Information

This information does not, in itself, identify you as a specific individual. This information would include the Uniform Resource Locator ("URL") of the Web site that referred you to our site, your Internet Protocol ("IP") address (a number automatically assigned to your computer whenever you browse the Web), your operating system and browser type, and any search terms you enter on our site. Our Web server gathers this information in order to monitor the level of activity on our site, evaluate its effectiveness and improve the content of our site to make your visit an easy and enjoyable experience.

We may collect, compile, store, publish, promote, report or otherwise disclose or use any aggregate information, provided that such information does not personally identify you. We do not correlate any personally identifiable information with the aggregate information we collect on our site. If we do correlate aggregate information with you, it will be protected like any other personally identifiable information under this Privacy Statement.

What is a Cookies?

Cookies are a feature of web browser software that enables web servers to recognize the computer used to access a site. They are small pieces of data stored by a user's browser to simplify subsequent interactions with the site. This enables a user to move more easily from one site to another and to carry out transactions on the Internet. Cookies should make your online experience easier and more personalized.

Our site uses cookies to collect information about how our site is used. Passive information collected may include date and time of visits, site pages viewed, time spent on our site, sites visited just before and just after visiting our site. If you do not wish to transmit "cookie" information about yourself, you can deactivate the cookie function in your Internet browser. Our site's servers also automatically identify your computer by its Internet Protocol address, which is a unique string of numbers assigned to your computer by your Internet service provider. The IP address may be used to resolve problems with our server or to gather broad demographic information about our users. We passively collect your IP address.


Generally speaking, the people we employ directly, or as subcontractors or agents under our instructions, use Active Information for the purposes of administering our core business functions, such as fulfilling orders or services, providing customer service and support, and providing availability. other products or services that we believe may be of interest to our users.

We use passive information to gather information about our users and to improve our site to make it easier, faster and more user-friendly. In addition, cookies help us to better understand the usage patterns of people who visit our site, which helps us to improve our services. Passive information may result in the display of particular advertisements based on your usage patterns.

We reserve the right to use active and passive information to prevent, detect and investigate fraud, security breaches or other potentially prohibited or illegal activity. We may use any active information or passive information provided to contact you about various changes to our site, new services, features or products we offer. If, at any time, you do not wish to receive such information, you can unsubscribe by adjusting your e-mail settings in the website back-office.

Your hyperlink information

You may be able to access other websites via our site by means of hyperlinks. By doing so, you consent to their privacy policies and data collection. Please read the privacy policies of these sites to ensure that you agree to the terms before using these sites.

Réception et partage d'informations de et avec des tiers.

We reserve the right to receive information about you from other third-party sources that help us update, expand and analyze our records and identify new customers.

In addition, we may share personal information necessary to prevent fraud, illegal activity and security breaches. For this reason, some of your personal information may be shared with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud may be passed on to these agencies. Similarly, law enforcement and government agencies may access and use certain information in accordance with any law, regulation or subpoena. This applies to information about open and closed accounts. In addition, third parties who provide us with services relating to security, payment, etc. (such as Internet service providers, credit card processors and merchant banks) may also have access to your information in connection with the performance of these necessary services.Finally, we may disclose anonymous information about user habits to third-party advertisers on our site. If we buy or sell assets of our company, another company may need to review our company's assets, which may include your information, in order to make business decisions about whether to acquire those assets.


We secure the personal information you submit to us by making reasonable efforts to prevent unauthorized access or disclosure, or accidental loss of active and passive information. Individual postings on this site and other communications to our office by e-mail or standard mail may not be secure unless we inform you that security measures are in place before you submit information. Therefore, if you choose to communicate with us by these means, you assume the risk of doing so and we respectfully request that you do not send or publish sensitive information by these means.

Accessing and correcting your information

We take reasonable steps to ensure that all personally identifiable information we collect on our site is accurate, current, complete and reliable for its intended use. If you wish to update or otherwise correct personally identifiable information provided to us, you may change your information online.

Protecting your information

We recognize your trust and are committed to taking reasonable steps to protect the personal information you provide against loss, misuse and unauthorized access. We use physical, electronic and managerial processes to safeguard and secure your information.

It is your responsibility to safeguard the password you use to access our site and to notify us promptly if you suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. As your identification number and password are unique to you, you accept full responsibility for any use of our Site made with your identification number and password.

Links to other websites

Links to third-party Web sites may be provided solely for your information and convenience or to enable you to purchase additional goods and services through our merchants and service partners. If you use these links, you will leave our Site. This privacy statement does not cover the information practices of those Web sites, nor do we control their content or privacy policies. We suggest that you carefully read the privacy policies of each site you visit.

Protection de la vie privée des enfants

We take the privacy of children very seriously and encourage parents to be actively involved in their children's online activities. Our site does not target and is not intended for children under the age of 18, and we will not knowingly collect personally identifiable information from them. If we discover any personal data from a child via our site, we will delete that data. You can learn more about protecting children's privacy online by visiting :


Any updates or changes to the terms of this Privacy Policy will be posted on our site and the date of the most recent version will be posted below. Please check back frequently, especially before you submit any personally identifiable information to our site, to see if this privacy statement has changed. By using our site, you agree to accept this privacy statement as in effect at the time of use.


The results of using our products are not typical and individual results may vary. These products are not intended to diagnose, treat, cure or prevent any disease. While Métatron France attempts to ensure that this website is current and free of inaccuracies, Métatron France does not guarantee the effectiveness, relevance or completeness of the information available on this website.

Métatron France reserves the right to extend, modify or discontinue, without notice, any offer, promotion or marketing communication that may be announced on the website, social networks, by e-mail or on any other platform from time to time.